On March 1st we rebranded from Winc to NXP. We are the same product sourcing and distribution company you have always known but are now proud to be 100% kiwi owned.
Our commitment is to help all companies, big or small, to find cost savings through product consolidation and custom supply chain services, with uncompromising focus on worker engagement.
100% Kiwi Owned.
We love being kiwi owned for the first time in more than 20 years. In a very short period of time on this journey, we’ve rebranded, implemented new systems, increased staff by 25%, increased inventory by 10%, made our NetXpress online platform faster and easier to search for products.
We have also lifted our order cut-off time from 3pm to 5pm. Meaning over 98% of orders are delivered to you the next business day.
If you have any questions or suggestions, please drop us a line at email@example.com we would love to hear from you. Or you can call our local customer care team on 0800 800 547.
Questions? Here are answers we've prepared already.
Please update your links and bookmarks to nxp.nz now
Access to nxp.nz
netxpress.co.nz takes me to nxp.nz. Why is that?
We want to ensure a smooth transition for everyone and have time to fix potential problems. Starting in May 2019, netxpress.co.nz became nxp.nz. If you have any links, bookmarks or shortcuts to netxpress.co.nz please ensure they are updated to nxp.nz as links to netxpress.co.nz will stop working in the future.
When I visit nxp.nz I get an error telling me I do not have access to this site, what do I do?
Your business has blocked the domain or it needs adding to a whitelist. Contact your IT department and notify them of the problem. You can also contact firstname.lastname@example.org and ask for help.
Has my username and password changed on nxp.nz?
No. Your login is the same as it was on netxpress.co.nz
Your web browser may not remember your login details. If you have forgotten your username or password contact 0800 800 547 or email email@example.com
I go to winc.co.nz to login, can I still do this?
No. From July 1 2019 you will no longer be able to sign in to shop from winc.co.nz. Your links and bookmarks will need updating to nxp.nz.
It’s easy to do, browse to nxp.nz and hit Ctrl + D.
Will email addresses like firstname.lastname@example.org still work?
No. From July 1 2019 the @winc.co.nz emails will no longer reach staff at NXP.
Update your email contacts to email@example.com
Emails have been sent to every customer from our new email address. If you did not receive one please check your spam and junk folders as we don’t want to lose touch with you.
Please update the email addresses you have for your NXP contacts in your address book now.
Our company name has changed from Winc to NXP Limited.
There will be no change to our Company Number, NZBN number, bank account or GST details.
Are you still Net Express NZ Limited?
No. We are now NXP Limited. We have transferred this new company name to our existing company number that we’ve had since 1950.
When the time comes we will transfer the new company name to our existing company number that we’ve had since 1950.
Do I need you to complete a new credit application?
No. Only our company name and email addresses are changing.
If you need something official on the change please call your account manager or email us at firstname.lastname@example.org
Is the shopping experience different on nxp.nz?
No. nxp.nz is based on the same website as netxpress.co.nz. Although our ambition is to improve the experience of our customers over time. We’ve made some small changes already in speed and improved product search.
Over time, expect new features on our website that will help you find, order and receive products more efficiently.
Will my day to day account be affected?
No. We've planned the change from Winc to NXP to have the least impact to you. You will see some differences such as NXP logo and branding on delivery dockets and invoices. Our customer care team and delivery drivers are the same kiwis who have always provided you with outstanding service.
I have an Account Manager and special service agreements. Will anything change?
No. We will provide you with the same dedicated service.
Will products or delivery lead times change?
No. Products and delivery times will be the same as before.
Who do I contact for help?
For all queries, new and old, contact our dedicated NZ based customer care team on 0800 800 547 or email email@example.com